BodyShop

IMPORTANT THINGS TO KNOW BEFORE REPAIRING YOUR VEHICLE
Don’t take chances driving a wrecked vehicle if it is obviously unsafe to drive. See if the repair facility or insurance company can provide or arrange towing for you.
Know that you have the right to have your vehicle repaired at the facility of your choice. No insurance company can insist or require that you use a particular repair facility.
You are not required by any law to obtain more than one damage appraisal/estimate.
Certain insurance companies may refer you to one of their drive-in claims centers for an inspection. YOU may also request the insurance co. to inspect your vehicle at a repair facility of your choice where the estimate can be negotiated.
Don’t compromise the quality of repair of your vehicle. For most people their vehicle is an important investment so be sure to choose a highly recommended collision repair facility with technicians certified by I-CAR or ASE.
Estimates may vary in cost from one facility to another, or even from different insurance companies. This is usually due to an inability to see all the hidden damage. We will be happy to answer any questions for you regarding this.
Ask the repair facility if original manufactures (OEM) replacement parts will be used for your vehicle.
Ask if the repair facility offers a warranty on the repair.
Know that it is against Michigan State law for any repair facility to bury or absorb a deductible of an insurance policy for a covered automobile.
Beware of a repair facility that would agree or offer to bury or absorb a deductible. They can only do so by defrauding both you and the insurance company by not repairing the vehicle as indicated on the insurance estimate. This could jeopardize the quality of the repair.

CONVENIENT SERVICES
· We are a direct repair facility for most major insurance companies.
· We offer FREE ESTIMATES and we work on all makes and models. We have several estimators.

GUARANTEE
Gary's Auto Body guarantees repairs against any defect in paint or workmanship for two years, unless caused by damage as a result of unreasonable use, maintenance, negligence, collision, or care of the vehicle. This guarantee covers labor only.
Seperate manufacturers warranties may cover parts.
The customer must furnish the original itemized bill.
This guarantee is Non-Transferable and valid only through Gary's Auto Body.
This WRITTEN WARRANTY shall not be varied, supplemented, qualified or interpreted by any prior course of dealings. This WRITTEN WARRANTY shall be null and void if the repair is altered, adjusted or tampered with by any person not authorized by the above named shop. This warranty is not transferable.

HELPFUL HINTS
What to do if you are involved in an accident:
Stop.
Stay calm.
Do not leave the scene.
Call law enforcement authorities immediately.
Do not discuss the accident with anyone except the police or your insurance company.
Do not pay the other party.
Secure the names and addresses of involved parties and witnesses.
Have your vehicle towed to Gaty's Auto Body if not driveable.
If your vehicle is driveable, see us as soon as possible.
Notify your insurance company of the accident and that we are doing your repairs.
You are not required to get more than one estimate.
You may have the shop of your choice make the repairs.
You are not required to use a shop selected by a claims adjuster.
However, you are required by your policy to allow your insurance company a reasonable amount of time to inspect the damages prior to repairing them.
Only you, the vehicle owner, can authorize repairs on your vehicle.
Repair estimates will vary, A lower estimate may not include necessary things, It's your vehicle, make sure it's repaired to your satisfaction.
Your insurance company wants your vehicle properly repaired and you to be completely satisfied with their claims service.

You have specific rights and obligations. Review your policy. Understand your rights.
The vehicle is being repaired for you the owner. You will be required to pay for the repairs upon completion.
To avoid delays, it will be up to you to secure payment from your insurance company, along with any necessary endorsements from lien holders.
Our shop stands ready to assist you in any of these matters.
We will work closely with you to minimize your inconvenience and maximize your satisfaction.
This is our pledge to you.

How to protect your vehicle finish:
Avoid car washes that use rotating brushes and harsh cleaners. Use soft cloths when washing your vehicle.

Avoid waxing for three months. It is recommended that you wax at least twice a year.
Wash off any gas, oil, or fluid spills of any kind immediately with soap and water. Do not just wipe off.

Always wash off any bird droppings, tree sap, or other signs of contamination immediately. "This is very important."

Taking proper steps in washing your car can enhance the effort of detailing. Proper washing will keep contaminants off your paint finish and reduce dulling and deterioration of the paint finish.
You should never wash your car in open sunlight if possible. Also make sure the car is cool. Wash water and rinse water evaporate too quickly and tend to leave water spots which are salt and mineral deposits. Such deposits are capable of eating through wax and etching paint if left on the painted surface for any length of time. Use lukewarm or cool water. Water which is too hot or too cold can cause a shock to the paint and lead to microscopic fractures of the paint surface.

Never use household detergent --powdered or liquid-- these soaps are formulated to scour metals, plastics and porcelains to remove grease and oil. The mere fact that soap is advertised as being gentle to your hands does not mean it is gentle to your paint/wax finish. Many of these soaps have high sodium or alkaline content and are too strong for automotive care. These soaps can accelerate paint oxidation by depleting the oils from the paint and also removing existing wax. Use a pH balanced or neutral (pH7) soap on your car. Always check the label of the soap you are using for a listing of all the ingredients. You are better off using too little soap than too much. Too much soap will leave a residue if not rinsed off thoroughly. Soaps provide a lubrication to the cleaning process going on between the sponge or mitt and the painted surface.

Wash the car from the top down. Some detailers use different sponges or mitts for the upper part of the car from the lower part of the car, since there are more dirt particles on the lower part of a vehicle closer to the road. Rinse the car often during the washing process. Use a large bucket like an old 5 gallon joint compound bucket or a plastic bucket from your favorite local donut shop.
Adding a teaspoon of vegetable oil to the bucket prior to adding water and soap will assist the soap in carrying away the dirt particles from the painted surface during the washing process.

In drying your car, use at least a couple of towels; one to quickly push the water off the car, the other to dry the surface of the car. Open up all doors and lids on the vehicle to enable semi exposed areas to dry completely. If you insist on a chamois, use only an English Cod Oil tanned chamois. Other chamois may remove wax and eventually scratch the paint surface. Synthetic silicone-free chamois are available for quick and easy water removal from the car. In any event,
the final drying procedure should be done with a cotton towel